Enabling faster decisions inside global powerhouse Unilever.

Imagine an app that knows where you are, the meeting you’re in and serves up the data you need to take effective decisions in just three taps - from anywhere in the world.

That’s OneView: the smartest business intelligence tool in the boardroom. An end-to-end Executive Information System (EIS), OneView uses mobile to make business intelligence powerfully contextual. Pulling information from across Unilever, OneView provides just the right data at the right moment. This leads to leaner, more effective decisions without the need to carry around reams of printed, commercially sensitive material.

  • INFORMATION LOCK DOWN

    Highly robust security protects Unilever’s most sensitive financial data from prying eyes.

  • POWERED BY CONTEXT

    OneView serves up the data an executive most needs: whether right now, or most regularly.

  • STRAIGHT FROM THE CLOUD

    Critical business data is delivered ultra fast, from anywhere in the world, via the Cloud.

  • OPERATIONAL INSIGHT, READY TO GO

    Online or off, live reports from across Unilever’s data landscape are always within fingertip reach.

  • FRICTION-FREE DELIVERY

    No extra login needed: system integration across Unilever’s existing IT provides a seamless UX.

  • GLOBAL SCALABILITY, BAKED IN

    OneView is built to meet Unilever’s complex needs - both today, and tomorrow.

The pilot phase

The third largest consumer goods company in the world, Unilever is enormous: with operations in 190 different countries, providing a business intelligence solution for the entire organisation right from the start was unfeasible. Instead, we first identified a pilot user group to help us iteratively develop and test a bespoke solution - and there was no better place to begin than right at the top, with Unilever’s Executive Group. 

Based around the world, these users take critical commercial decisions every single day. Before OneView, the intelligence they relied on was largely in cumbersome hard copy: thousands of reports printed each month, and carried to group meetings across the world.

What the Group really needed was a clear, ‘one view’ of operations: fast, up-to-date and delightful to use. An executive needed to see the reports specifically relevant to their meeting or their business unit automatically - without needing to search, or rifle through endless mounds of paper.

 

One View on iPad

Safe in the Cloud

With OneView, Unilever would be placing ‘red status’ information into the Cloud for the first time. This transition was essential, allowing OneView to deliver information at high speed around the world - but it also meant security was of critical importance, too.

Partnering with Unilever’s own IT security team, we created a collaborative and robust set of ‘secure by design’ principles that were applied across OneView’s development. From here, we then developed and led a groundbreaking security solution and scalable architecture, with Cloud deployment and Microsoft ADS integration. OneView successfully passed penetration testing first time, thanks to its near-military grade security.

A transformational outcome

The OneView pilot was launched across Europe in just 12 weeks. Over the next 12 months, the product was rolled out worldwide. With a 100% uptake from the CEO downwards, all Unilever meetings with access now run using OneView.  

OneView has proved a breakthrough benchmark for Unilever, setting a new standard for what a great mobile experience, coupled with contextually-served business intelligence, can achieve. The product has also acted as an important catalyst, introducing Unilever to Agile ways of working, including new concepts like rapid prototyping and iterative development.

"The App Business delivered a key mobile product for Unilever execs with the speed of execution and flexibility that we needed. In addition, working with them is great fun and really refreshing. Overall great experience!"

Alessandro Ventura

IT Programme Manager, Unilever

Next case study:

On Track

View case study